Find answers to all your questions about our 100% natural incense, sustainable practices, shipping, and how to create a mindful, relaxing space with our products.

Frequently Asked Questions

General Question

1. How long does each incense stick burn?
Each stick burns for up to 2 hours, providing a long-lasting and consistent aroma. A single pack offers a total of 40 hours of soothing fragrance.
2. Why does your incense burn 4x longer than most incense?
Our incense is crafted with a unique blend of natural plant-based resins and sustainably sourced materials that allow for a slow, even burn. Each stick is designed to burn up to 2 hours, delivering 4x the burn time of typical incense, so you can enjoy a longer-lasting aromatic experience.
3. What ingredients are used in your incense?
Our incense is crafted with 100% natural ingredients, including sustainably sourced bamboo, teak wood powder, pure essential oils, natural plant-based resins, and dried herbs and flowers.
4. Are your products eco-friendly?
Yes! We prioritize sustainability with ethically sourced ingredients and eco-friendly, biodegradable packaging to minimize environmental impact.
5. What makes Islescentes incense unique?
Our incense offers tropical, island-inspired aromas that stand out with their purity and long burn time. Made in Bali, each stick transforms your space into a serene retreat with no synthetic scents.
6. How can I use your incense?
Our incense is perfect for meditation, yoga, aromatherapy, or simply creating a cozy ambiance. Light the stick, let it burn for a few seconds, then gently extinguish the flame to enjoy hours of tranquil aroma.
7. Are your fragrances safe for sensitive users?
Yes! We use 100% natural ingredients with no synthetic chemicals, ensuring our incense is gentle for those sensitive to artificial fragrances. Plus, our incense is crafted to avoid causing irritation, such as eye tearing, for a truly relaxing experience.
8. Can I use your incense outdoors?
Absolutely! Our incense is versatile and can be enjoyed indoors or outdoors, creating a calming atmosphere wherever you need it.
9. Does your incense residue cause burning?
No, our incense burns cleanly and produces cool ash, ensuring it won’t burn anything it lands on—unlike many competitors. The minimal, safe ash is easy to clean, offering a worry-free experience in your space.
10. Can I purchase in bulk or wholesale?
Yes, we offer bulk and wholesale options for retailers or those who love to stock up. Reach out to our sales team at sales@islescentes.com for pricing information and available case sizes.
11. How should I store the incense?
Store in a cool, dry place away from direct sunlight to preserve the natural oils and ensure the best fragrance quality.
12. Do you ship internationally?
Currently, we cater to U.S. retailers and customers, but feel free to inquire about international shipping options!
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